Hotel Partner Contract

Know Exactly
What You're Signing Up For

This is the binding agreement between your hotel and EasyBooking. By completing onboarding you accept all terms below. Governing law: Pakistan · Islamabad.

Competitive

agreed on onboarding

Commission

Flexible

scenario-based

Payout

Applicable

at our discretion

Cancel Penalty

Internal

review required

Listing Approval

01Approval Process

Listing Review & Approval

After completing onboarding, your hotel goes through EasyBooking's internal review. Only hotels that meet our quality and compliance standards are approved to go live.

Our team reviews your submitted listing, photos, room details, pricing, and business information

Approval is subject to EasyBooking's internal quality, safety, and compliance standards

You will be notified of the outcome — approved listings go live automatically

We may request additional information or changes before approving your listing

If your hotel does not meet our standards, we reserve the right to decline the listing

EasyBooking can delist any approved property that later fails to maintain required standards

02Commission

Competitive Platform Commission

EasyBooking charges a competitive commission on every confirmed and completed booking — no monthly fees, no listing charges, no setup costs.

Commission is calculated on the total guest-paid booking value (room rate × nights + extras)

Commission is deducted before payout — you keep the majority of each booking

Applies to all bookings reaching 'Completed' status

Your specific rate is confirmed during onboarding based on property type and location

No hidden fees or setup costs — we only earn when you earn

03Payouts

Flexible Payout Schedule

Payout timing varies based on booking scenario. EasyBooking processes payouts as per the applicable schedule for each booking type.

Payout timing is determined by booking scenario — peak season, off-season, and checkout timing all apply

Some bookings may be paid out immediately upon confirmation; others after guest checkout

Standard payouts are processed within a weekly cycle where applicable

Disputed or flagged bookings are held until the dispute is resolved

Refunded bookings do not generate a payout; prior payouts are recovered in the next cycle

Ensure your bank account details in Settings are always accurate

EasyBooking will communicate the applicable payout schedule for each scenario

04Bookings

Honor All Confirmed Bookings

Every booking confirmed through EasyBooking must be honored. Partner-initiated cancellations are a serious policy violation.

Accept the guest's EasyBooking reference number as proof of confirmed payment

Do not deny check-in to a guest with a paid, confirmed booking

Notify EasyBooking immediately if an issue affects a confirmed booking

Partner-initiated cancellations incur a financial penalty at EasyBooking's discretion

Three or more cancellations within 90 days triggers listing suspension

Force majeure cancellations require written notification within 24 hours with evidence

05Early Bird

Free Featured Listing

Hotels onboarding before launch are eligible for a complimentary featured spot on the EasyBooking homepage and destination pages.

Featured placement is free — no additional charges

Granted at EasyBooking's discretion, not guaranteed

Requires the listing to maintain quality and review standards

Can be withdrawn for any contract violation

Does not guarantee a specific number of bookings or views

06Suspension

Suspension & Removal Policy

EasyBooking can suspend or permanently remove a listing for policy violations. We take guest trust seriously.

Immediate suspension: denying check-in to a confirmed guest

Immediate suspension: fraudulent listing content, illegal activity at property

Immediate suspension: threatening or abusing guests

Review and warning: sustained negative reviews, slow guest response, inaccurate availability

Appeals submitted to partners@easybooking.live within 7 days of suspension

07Legal

Legal, Government Law & Compliance

Both EasyBooking and all partners are bound by the government laws and regulations of the country in which each hotel operates. Partners are fully responsible for legal compliance.

EasyBooking and its partners comply with the laws and regulations of the country in which each hotel is located

Hotels must follow all applicable federal, provincial, and local government laws of their operating country

Hold all valid business, hotel, and tourism licenses required by the laws of your country

Register guests as required by local and federal regulations of your country

Guest data shared by EasyBooking may only be used to manage that specific booking

Do not use guest data for marketing, resale, or any other purpose

Comply with all applicable tax obligations as required by your country's laws

EasyBooking may update this contract with 14 days' written notice

Questions Before You Sign Up?

Our partner team is happy to clarify any clause before you commit. We respond within 2 business days.

I Understand — Start Onboarding

EasyBooking · Islamabad, Pakistan · Governing law: Pakistan · Effective May 2026