Refunds
Manage refund requests and payment adjustments
PKR 15,000
Total Refunded
1
Pending Refunds
1.2 days
Avg Processing Time
50%
Refund Rate
| Booking Ref | Guest | Amount | Reason | Requested | Status | Actions |
|---|---|---|---|---|---|---|
| EB-2025-00119 | Chen Wei | PKR 0 | Cancellation (free window) | 2025-07-09 | processed | Processed 2025-07-10 |
| EB-2025-00089 | Tariq Shah | PKR 9,500 | Service issue - WiFi complaint | 2025-07-05 | pending | |
| EB-2025-00073 | Nadia Iqbal | PKR 15,000 | Overcharge on extra bed | 2025-06-20 | processed | Processed 2025-06-21 |
| EB-2025-00055 | Omar Sheikh | PKR 25,000 | Cancellation (late cancellation - 50% refund) | 2025-06-01 | rejected | Processed 2025-06-02 |